Privacy Policy

Privacy Policy

At The Pet Haven Club, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information

  • Order history

  • Device and browser information

  • IP address and website usage data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Improve our products and services

  • Send order updates and promotional emails

  • Personalize your shopping experience

  • Prevent fraud and maintain website security

Payment Security

Your payment information is processed securely through trusted third-party payment providers. We do not store your complete payment details on our servers.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings.

Sharing Your Information

We do not sell or rent your personal information. We may share limited information with trusted third-party service providers who help us operate our business, such as shipping companies and payment processors.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate data

  • Delete your information

  • Unsubscribe from marketing emails at any time

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website’s contact page.

By using our website, you agree to the terms outlined in this Privacy Policy.